SIPCOT HerbGarden • Mobile Application

Privacy Policy

This privacy policy explains how Sipcot - Orgadam Medical Device Park (the "Service Provider") collects, uses, and protects data when you use the SIPCOT HerbGarden mobile application (the "Application"). The Application is offered as a free service and provided for use "AS IS".

Effective date28 Nov 2025

Information Collection & Use

We collect limited details when you download or interact with the Application. This helps us measure performance, troubleshoot issues, and improve the overall experience.

  • Device Internet Protocol (IP) address
  • Pages you visit inside the Application and how long you stay there
  • Total time spent within the Application
  • The operating system running on your device

The Application does not collect precise or continuous location information from your device.

How approximate location indicators are used

When available, approximate location signals may be processed to:

  • Offer localized content, recommendations, or services
  • Analyze anonymized trends that guide product improvements
  • Share aggregated insights with trusted partners who help maintain the Application

How We Use Your Information

Information you provide can be used to communicate important announcements, required notices, or promotional messages connected to the Application. Personally identifiable information is stored and processed only as described in this policy.

Only aggregated and anonymized insights are shared externally to help enhance reliability, accessibility, and feature development.

Third-Party Access

We may share User Provided or Automatically Collected Information:

  • When required by law, subpoena, or similar legal process
  • To protect rights, user safety, investigate fraud, or respond to government requests
  • With trusted service partners who work on our behalf under contractual safeguards

Opt-Out Rights

You can stop all collection of information by uninstalling the Application. Use your device's standard uninstall process or remove the Application through the relevant app marketplace.

Data Retention

We retain User Provided data for as long as you use the Application and for a reasonable period afterward. To request deletion of your data, email itmis@sipcot.in; we will respond within a reasonable time.

Children's Privacy

The Application does not knowingly solicit or collect personally identifiable information from children under the age of 13. Parents and guardians are encouraged to monitor their children's online activity and help enforce this policy.

If you believe a child has provided personal information, contact us at itmis@sipcot.in so we can take appropriate action. In some regions you must be at least 16 years old (or have guardian consent) to allow data processing.

Security

We implement physical, electronic, and procedural safeguards to protect information processed by the Application. While no system can be guaranteed fully secure, we continuously improve the controls we rely on to keep your information safe.

Policy Updates

This policy may be updated periodically. Any changes will be posted on this page, and continued use of the Application after updates constitutes acceptance of the revised policy.

Your Consent

By using the Application, you consent to the processing of your information as described in this policy and any future amendments.

Need clarification?

We are ready to answer any questions about this policy or our data practices.